Pennick Plumbing (example)
Trades (plumber, electrician, builder)
ExampleA family plumbing and heating firm covering Otley and nearby towns.
What fits your business
- Answers every call, day and nightIt says it is an AI at the start of each call, then helps the caller.
- Books job visits in time windowsFor example 8 to 12 or 12 to 5, and texts you each job.
- Takes messages and texts them to youName, number and what they need, as soon as the call ends.
- Puts urgent calls through to youYour site mentions urgent work. While you're open, to the number you choose.
- Answers questions from your websiteLike the 3 below, found on your site.
- Gas and CO safety stepsOn a gas smell or a carbon monoxide alarm it gives the safety steps and the gas emergency number.
Questions it could answer from your site
- “Do you cover Otley?”Yes. Otley, Ilkley and Guiseley are all covered.
- “How much is a boiler service?”A boiler service is £85, and takes about an hour.
- “Do you do emergency call-outs?”Yes, 7 days a week for leaks and no heating.
Booking systems on your site
- ServiceM8ConnectsEach job it takes goes into ServiceM8 as a quote.
Languages
Your site: English.
It answers in English on every plan. With the Extra languages add-on (£9 a month) it also speaks Spanish, French, German, Italian, Portuguese, Polish, Romanian, Turkish, Arabic, Hindi and Dutch.
Recommended plan
Starter£29.44a month
For about 20 calls a week of 3 minutes: about 258 minutes a month. 200 minutes included, then 58 extra at 18p.
Want local job leads too? Trades Starter is £35 a month with 20 credits, and the receptionist included.